Complaint / review text:
My daughter had to go to a specialist. The specialist told me they take United Health Care. I called my daughter's primary Care Physician where I talked to the lady who does referrals. She said she had gotten the approval and my husband picked up. I took my daughter to the specialist and paid my co-pay. Now 1 month later, I get a claim saying that I owe over $248 to the specialist because United Health Care denied my claim saying that my referral was no good and the doctor was out of network. I haven't dealt with them yet but Monday, I will call the pediatrician and talk to the referral lady and see if she can get down to the bottom of things. I'm not looking forward to dealing with United Health Care because I've heard horrible things.