Complaint / review text:
I decided I was tired of waiting for Scottrade to come into the 21st century and start reinvesting dividends, instead of letting them wallow in the sorry excuse for an MM account that earns. 001% interest. So, I initiated account transfer for me and my brother's 2 retirement accounts (1 was mine and 2 his). I thought everything would just work out fine, no fees, since I had closed a taxable account before with no fees charged. I finally got around to reconciling my Scottrade statements and discovered they charged us $75 three times! One for each account.
We have been Scottrade customers since 2000, with many trades executed since then and 2013. This is the thanks we get for our business!? A kick in the pants in the amount of $225!!?? Ridiculous. There was nothing in their fee list about the account transfer fee either! This is unacceptable. I'm filing complaints with BBB and Angie's List, too.