Complaint / review text:
I met Sean Nelson from Surge Labs surgelabs.com via a LinkedIn group. He introduced himself to me as an Internet Marketing Specialist.
He told me that he could dramatically increase the traffic to my landing page & the conversion rate. Sean was very convincing. I thought he was extremely nice and professional. I hired Surge Labs surgelabs.com and I prepaid for 3 months of service.
After one month he told me that I needed to pay more money to rebuild my landing page. Then one month later he told me I needed to pay more money and rebuild my company website.in total I have already paid over $4,500 to Sean at Surge Labs. It has been 5 months since my first payment and my new landing page and website are still not done.
They keep promising me next week but next week never arrives. This is so frustrating because just today they charged my credit card again for monthly service… WHY is this frustrating to me? Because they have not even started doing any of the monthly service!!! They can’t because the landing page and website are not done yet.
I have asked Sean for a credit or free months and he said NO!!! So what am I going to do now? You should be ashamed of yourself. I can’t believe you would take this much money from a client and then provide nothing for the money.
Am I the only one having problems with Surge Labs??? Please let me know.