Complaint / review text:
I have excellent credit and my home appraisal was high enough to qualify for the refinance of my home. After submitting all the required documentation & being told by the Amerisave representatives that my loan would close in June, they ordered a drive-by appraisal which came in $30,000 lower than the actual appraisal that had been performed 4 weeks prior.
I was told I would need to come up with $8,000.00 in order to close on the loan; therefore, I couldn't refinance and lost the $375.00 appraisal fee and $135.00 subordination fee. I was just contacted by my homeowners insurance company and told my policy was going to be cancelled because Amerisave had submitted documentation which indicated I would be paying for the new policy in my escrow. I had to reinstate my current policy and pay over $300.00 to get it reinstated.
BEWARE of this company!!!