Complaint / review text:
Raised my closing costs double halfway through the mortgage process! Had I known that they were going to do this I would not have used them. But I had a contract on the property and did not have time to secure another mortgage in time before closing. Asked for more information on every piece of information I sent them. Constantly bombard you with providing more information that you have already provided.
Interrogate you on everything you send them, like you are some criminal lying to them on everything provided. So much in fact that I almost lost the house that I had a contract on because they kept dragging the process out. I finally did get the loan just in time after calling the mortgage loan officers supervisor and complaining about the poor service. I have an excellent credit rating and I was put through the ringer. Would never do this again.