Complaint / review text:
I am not sure how they obtained information about one of my loans, but Nelnet sent a loan bill for a loan that I had with another company and made it seem that I had to pay them a balance. The letter looked exactly like a bill with the perforated part that can be detached.
They even included an account number to make it more believable - such a scam!
Luckily I did not recognize the company name, investigated into it, and did not send any payments to them, but people watch out! Their letters look really formal and legit.