Complaint / review text:
I am in a desperate situation working to provide for a family of five with a husband fighting ss to get disability and all of a sudden after struggling just to get a payday advance I receive a call saying I am approved for a $5000.00 loan at 10% interest for 3 years. I am in heaven but I have to pay for the wire transfer of $175.00. I know I was one of those people that used to say what was she thinking but you don't know how desperate I am. So no money comes and then I find a mistyped routing number and the loan office refused to correct it and wire the money correctly. He said if i pay another $193.00 to have it wire transferred through Western Union I can still have the loan.
I almost did it. I am so desperate. But to be honest my family would be better off with my life ins. So I will be evicted and lose my car, the only one in my family, and there is no bus where I live to get to work so my job will be next. These loan papers look like they are from the real Advance America but they only loan up to $500.00, not any more than that. The loan person was Brian and he had someone call and pretend to be from my bank (I checked) no such dept. Or person. I tried to get to the bottom of it but the bottom is they are a scam artist because the so called lady that called from my bank gave me a number to call saying the IRS is keeping my loan and the money in my account because they think it is from employment, not a loan, except the phone number she gave me to call the IRS was the same number to the loan company. Should have heard her voice when I caught her in that lie.
Then when I called Brian back he was just an and blamed me for the loan papers having the wrong routing number. But he seemed to forget me calling the bank later that evening and verifying the number with Suntrust. I am asking for my money back but the truth is they ripped out my heart and screwed with my job and took money I would use to eat and pay real bills with like lights.