Complaint / review text:
My mother has an active, current long term care insurance policy with Banker's Life. She is living in an assisted living facility.
Recently, Banker's denied our 2nd claim because my mother dresses herself. She must use a walker to go 10 ft. And has had 2 unsucessful back surgeries and is living 24 / 7 in an assisted living facility, but because she dresses herself they are denying her claim.
So, instead of receiving any benefits, in her time of need, she is still paying monthly premiums.
I have no doubt that Banker's Life has no intention of ever paying a claim regardless of the circumstances.