Complaint / review text:
I've noticed for the past few months that my payments are delayed. Today, the money was needed BAD but it was still not posted. My child's dad collects unemployment and they take a portion of his money and sends it to me. I noticed online the money was paid 12/19/13 then sent to me on 12/23/13... It's 12/26/13 and the money is STILL not posted to my EPPICARD. I spoke to a rep that advised me the delay was because of the holiday season. I didn't fuss, though I know the rep was telling me a lie. This has been happening for a few months now, maybe a year, and I was told it was the paying parent's job fault. Now it's the holiday season??? You're going to have to do much better than that, Florida EPPICARD.