Complaint / review text:
Two incidents with Scottrade have prompted me to write this. Months ago they failed to execute a buy order on a stock that ended up skyrocketing shortly after it hit my price. They could offer no explanation as to why they failed at this. It cost me thousands. Yesterday I tried to buy a stock that I thought was about to pop. The stock had undergone a split and Scottrade was unable to act on my order, even though other brokerages were trading it. I missed out on a 7% rise in price that happened that day. Again it cost me thousands. Why are these guys even in business?