Complaint / review / scam report
Intuit
I logged into Turbotax to obviously file my taxes. I go...

Complaint / review text:
I logged into Turbotax to obviously file my taxes. I got to the end and was all excited, and then an offer came up. It was something along the lines of: Get your refund faster by filing them together for $36.99. They only gave two options. Yes and No, delete my state refund. I was told to select no, so I did and continued to file my Federal thinking the State would just come back up later. To finish filing my Federal, Turbotax charged me $21.00. It wouldn't let me go back in to file my State. It just kept taking me back to that stupid offer, so I just clicked yes and it went ahead and filed my State, and STILL charged me the $36.99 PLUS the $21.00 that I had just paid. This is the last time I use Turbotax. I told my S/O about what happened and he's not going to use Turbotax this year.

Contact information:
Author: Contact with Author


Offender: Intuit

Country: USA

Category: Business & Finance

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