Complaint / review text:
I went to refill a prescription and was told that the insurance company needed a form filled out by my doctor. After the pharmacy faxed this form to my doctor who filled it out and sent it to the insurance co. Care Improvement Plus medicare rx. I received a call back from the doctor saying the insurance co was not approving my prescription for Premarin. I have taken this since 1994 after I had my hysterectomy. Now OptumRx is telling me the request for Premarin by doctor is denied! They want me to take Fluoxetine, which a drug given for depression. Or Paroxetine which also is for depression or Venlafine extended release which is also for depression. I am not depressed! I need the estrogen for night sweats. I resent that they are trying to take my well being away from my doctors opinion.