Complaint / review text:
I noticed errors both on the federal return and state returns. Even though I entered my son's W2s correctly, it did not record his state taxes paid off his W2 and had him owing the state. Then he has joint custody of his son and the IRS rules that whoever gets the year to claim the child also gets to claim the EIC (earned income credit). Even though I went thru the interview questions and answered them correctly, the software told us that we could claim head of household and claim the earned income credit even though he can't claim his child this year. The return got rejected by the IRS saying the other parent claimed the son and the EIC and you can't have 2 parents claiming the EIC when it is from the same child. Turbo Tax said it recomputed the form and was ready to electronically file and when I checked it over, it had not changed a thing! This is the first year Turbo Tax has failed me.