Complaint / review text:
Thank you to Sharon Deacon and her team for assisting when my daughters account was blocked due to FICA documentation. After having no help from a number of different helplines etc, Sharon took it on as a challenge, thank you to you and your team for helping us - it took a good two months to unblock but i am sure without your assitance it would still be blocked.
Between the useless lot at Symington & De Kock Attorneys and the FNB phone line supplied for the Fica queries, neither knows what the other is doing, Having supplied the correct docs a number of times over, if it were not for the help of Sharon Deacon - i shudder to think where we would be with this query.
So needless to say A HUGE THANK YOU TO SHARON DEACON!