Complaint / review text:
My wife and I did a Bond Application with Bond a Property and we were approved for R660 000 and we were told before anything is done we will have to pay the full R12500 we paid it and after that we got PTY Ltd Registration papers. Then Chanel sent us the Trust forms in November last year which we filled in and returned to her in November still by Courier and my wife had to contact her herself to find out if she received then and she told her that she had sent them for processing. Then we didn't receive anything from her, my wife emailed her in January 2015 to find out the outcome of the processing and she told me the Magistrate was on Leave so my application will be processed then. But up until now we haven't received anything, we were just told that they are waiting to get lenders also. Which is unfair if this is going to take up to a year to get a bond sorted out. My wife sent them an email last week requesting that our application be cancelled and we get refunded and up until now no one has responded but the all have read the email. We want our money back, we thought Bond a Property will assist us but it seems like when something is good to be true it always is.