Complaint / review text:
My latest statement ended on 9/25 did not arrive until 10/4. My electronic payment on 9/8 was not posted until 9/12. My next payment is due on 10/20. I have 3 other payments that were made electronically on the same statement and all were delayed by many days. This is not an isolated interest. I am going to stop using the Citi Card but this seems like major fraud at work. First, the outgoing statement has been delayed for quite a while in the hopes that a late payment will result.
To further help cause a late payment, payments seem to be held in Citibank for many days before posting to the account. An electronic payment should be immediate. There is no reason for it not to be posted in the same day it was sent by my bank. This seems to be an attempt to run up the interest on my outstanding balance.