Complaint / review text:
I sold a laptop on eBay listed by using ebay's listing system which adds defaults without the sellers consent and added a description of the relevant information to determine the parts of the laptop including the exact processor model. Buyer the seller emailed first about the condition of the laptop despite the large amount of pictures documenting the condition of the laptop.
Buyer then proceeded admitted to attempting to flash the BIOS of the laptop which software not designed for the laptop which is puts the motherboard at risk of permanent damage. He then proceeded to claim he had problems with the BIOS after this attempt. Buyer then proceeded to message about getting a refund. Buyer then proceeded to extort me for 50 dollars off a 320 dollar transaction (15%).
I offered $30 dollars to simply avoid the long process and attempt to keep him happy despite the buyers remorse which Buyer declined. These contacts where all documented through eBay's messaging system. Buyer claimed the product was not an ASUS product and I uploaded proof from the ASUS website where the laptop is registered. Buyer claimed the windows was not genuine and I uploaded the email of the receipt of my purchase of windows.
Buyer made various claims which I proved where false. The case was decided in favor of Buyer however I believe that data should be open so that sellers and buyers know which proportion of cases are decided in the buyers favor which I believe was public would be shocking to sellers.