Complaint / review text:
Claim number 133767 - on the 28/01/2015 i logged an insurance claim... It is now 06/05/2015 - 4 months later!!! And this claim has still not been sorted out, the service that i am getting is very unacceptable. No-one comes back to you. They read your email, but nothing happens, when i call i must speak to this person then that person, and eventually get told oh yes, this will be sorted out today. A day is 24 hours not 4 months. I have left a message on the website for some-one to contact me regarding my claim and i am still waiting for that to. This is unacceptable behavior and embarrassing, as the other party is waiting for this claim to be sorted out as well. I wan this claim to be sorted out by 12:00 midday tomorrow, and then i am cancelling my policy.