Complaint / review text:
After signing up for the deadline with Nelnet to get the desired payment plan, I went with the easiest payment possible directly from my debit card. I was aware of a fee associated with this service, but figured I could change it to directly withdraw from my bank account when I had more time to devote.
After having just got off the phone with Nelnet, they explained to me that they do not and will not change payment plans once it's started, so I'm effectively stuck paying almost 3% more with each payment.
This is such an obvious way to prey on students who will sign up for the easiest and fastest way on the spot and then lock them into more fees.
I won't be using Nelnet again for any reason as they reek of predatory lending.