Complaint / review text:
Thank i don't delete my emails...
5 Years later (actually 6 years) and Credit Matters still manage to stuff up my credit rating.
Having had an horrendous experience with them back in '09/10 (in the process losing my motor vehicle and nearly my home too, due to their incompetence)... I withdrew from Debt Review
Credit Matters duly supplied me with a voluntary withdrawal letter (way back in 2010)
I now have a clean credit record... Or at least i thought i did... Until i applied for credit with my bank, only to be advised that the voluntary withdrawal letter from Credit Matters was the INCORRECT form and my bank still has me flagged as being under debt review.
Talk about incompentence on a grand scale... So let's see if i'm going to endure another round of unanswered emails, unreturned phonecalls and unkept promises.
People... Please, please stay clear of this company - you will lose everything if you trust that they will do as they say.