Complaint / review text:
I was so disgusted with my Assurant insurance company today when I went to file a claim that I canceled insurance (today). They wanted to charge me MORE than the price of new to replace my phone. I bought my phone new in 2012 for $149, and can buy the phone still for $99 today. Yet it will cost me $100 to replace my phone with whatever they choose to send me. Assurant is a dishonest insurance company! If you aren't on a contract, do yourself a favor and cancel your cell phone insurance today. (That original price was not the contract price; it was a non-contract phone price.) It is unreasonable for Assurant to charge me more than the price of a replacement phone when I have been paying insurance on my non-contract phone for 18 months. At least if I buy an exact replacement for $99 I know what I'm going to get, I can't even be sure I will get a suitable replacement on my insurance claim.