Complaint / review text:
6/27/14, bought MoneyPak card for $50. On 6/30/14, payroll salary was direct deposited to same card. I tried using Greendot card twice and it was declined. GreenDot said there was a hold on my account because someone was claiming ownership of the same MoneyPak card.instead of answering my questions, I got a script which obviously was being reading line by line. I was told to send a copy of the receipt and moneypak card to their dispute office which I did. I was told it would take 5 business days to resolve the issue. $1,186.61 stolen by GreenDot.