Complaint / review text:
Chase bank has charged me $64.00 in check fees. I deposited a check by phone on Sunday because I have no access to a bank or ATM here on the east coast, I have to do it this way. Well because of insufficient funds along the way, also stemming from the fact that I can't deposit money in a hurry into my main account which I pay all my bills from. Chase has locked me out of it for 12 months because of this very problem so every time I get any money or a check, it takes two days for it to clear? And if a bill comes through I have to transfer from the other account so that I can pay the bills. I think it is ridiculous to lock me out of this account for a mobile deposit? I mean what is the deal, yes I've had insufficient funds from this account but only because they won't let me use it. So because of this lack of having a bank near where I live or an ATM, I have to wait the two days and then make a timely transfer. I call and ask for a waiver but I've asked too many times they say.
This is a disability check and doesn't always come at the same time. I tried to transfer the money in Monday night and my balance said present balance however it wouldn't let me transfer so Tuesday morning they bounced the auto drafts. Had they just let me deposit to the business account none of this would of happened. They have taken so much money from me because of this and just keep saying, "well you can't deposit to this account because of insufficient funds". Well if I didn't have to transfer it wouldn't happen at all. I'm going to close everything with them. When I got this account they said they were international and we were moving, but they are not in N Carolina, Vermont. They failed to mention that. It's just funny that they can access my account to charge me but I can't access my account to save me??