Complaint / review text:
I was handed over for debt collection to Blake and Associates from FNB for bad payment of a mobile device. The call center agents from Blake would sometimes phone me as late as 7 o'clock at night to make arrangements for payment and I responded by paying off the outstanding amount on the device in 3 payments. Once I made the last payment I sent them the proof that payment was made and contacted them to get a letter of confirmation from them. It is now 7 days since I made the last payment and I have yet to receive the confirmation letter from them. I have made 4 phone calls and sent the proof through again on 3 occasions. On my last phone call today I was informed that they now finally acknowledge receipt of the payments and yet I am still waiting for the letter.in addition to this I have started receiving several phone calls, sms's and emails regarding debt consolidation / insolvency from third parties. I can only assume that either Blake or FNB actually sold my contact information to these third parties as this is the first time I have ever been handed over for debt collection and now I am receiving these contact all of a sudden.