Complaint / review text:
I made on loan with Wonga in the beginning of March 2014, i was supposed the pay them the amount of R3977.11 on the 05 April 2014. But i had problems, so i contacted them to make arrangements to pay the monies off in 2 payments, which was deducted from my bank account. The last amount which was deducted from my bank account was R1865.76, this was according to Wonga the amount that was required to settle my loan in full. But to my surprise i received a mail from them on the 07/07/2014, that i owe them R158.12.
I phoned them on the 07/07/2014 to discussed the matter, but was informed that the amount has risen to R330 because of daily interest and legal cost. But there was never spoken about legal fees when i phoned them to make the 2 months arrangement to pay the loan in full. Please assist in finalise my account with them