Complaint / review text:
I have been a faithful patron of Standard Bank with a Elit Plus (Cheque) account for the last 5 years. There has never been any overdraft against my account.
On 30-Jun-14 I submitted my request for amount of 300000 ZAR for car loan application and standard bank has declined my request! I haven't receive any official feedback from the bank they only verbally told me that your request has been declined.
Also another car traders told me to do not go for Standard Bank loan application they are very strict and let them to apply from other banks. But because I never thought Standard Bank will decline my request I didn't listen to them.
Now Standard Bank asked me to decrease my loan amount to 180000 or 220000. With that amount I can not buy the safe car for my family but I also apply for 220000. Now after 3 days I haven't receive any respond! And it's not far-fetched to decline this also.
I have 5yrs work permit. I want to have instalments in 4 yrs I gave all required documents including payslip, signed contract and... Etc.
I don't want bank to only keep my money, I want bank to finance and provide better services to change it's clients life styles.