Complaint / review text:
If you paid to much on your car finance account and ABSA owes you money, ABSA will not refund you, I am trying to get my money back from November last year. The lady I spoke to even so arrogant to tell me I will also not receive interest on the overpayment after confirming my account is in credit.
I send ABSA proof of payment, Settlement letter with all my detail and yet they will not resolve my isses, I even used the ABSA action line, Absa line and absa direk lines to try and assist with no luck.
Just for all the other guys, make surewhen you settle your account that an additional payment did not go through as you will never see the funds again. All accounts in credit seems to go into a christmas fund and ABSA will not call you and refund you. Maybe they do not have your number haha