Complaint / review / scam report
RC Willey
RC Willey Not Honoring Leather Warrenty

Complaint / review text:
We bought a sofa, loveseat, ottoman, and chair from RC Willey. We also purchased the Leather Warranty. The Chair leather ripped and after sending out a repairman, determined that it could not be fixed. The chair is no longer available so RC Willey is offering a 50% store credit if we keep the chair or 100% store credit if we return the chair. We do not want to return the chair because it matches the rest of the set and we cannot get a replacement. We do not want store credit because we do not need any furniture for our home. If they cannot repair or replace the chair then they should refund the full amount of the purchase price.

Contact information:
Author: Contact with Author

Offender: RC Willey

Country: USA

Category: Business & Finance


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