Complaint / review text:
I am insured by State Farm and was rear-ended in March 2013 by a driver that I believe to be uninsured. State Farm repaired my vehicle, but so far, that is all.
I received a letter in June 2013 stating it would take a year to settle. I assumed this was from the day of the accident. I requested information mid-April 2014 and received no response. I sent another letter a month later, and yet another a month after that... All with no response.
In June 2014, I received the same form letter I received in June 2013. Other than that, State Farm has not contacted me.
I have since reported this problem to the Texas State Department of Insurance and am awaiting their investigation.in the meantime, I have ended all of my insurance business with State Farm and have chosen another company.
It is now December 2014 and State Farm remains silent. I must sue the other party before March 2015 since the statute of limitations is two years. State Farm remains absolutely useless.