Complaint / review text:
I had an American Express Gold Card for three years, spent over $150,000 on the card and was never deliquent. We have been saving up our rewards points to by a flat screen TV and had accumulated 150,000 points. AMEX closed my card and swept my points before I could redeem them. When I called, I was told that derogatory info on my recent credit beurau caused them to close it. I am looking into what this derogatory info could have been because it must be a mistake, but in the meantime I believe they owe me those points. I don't really care to do business with them ever again but stealing someone's points that could've been used anytime seems like it must be illegal, or at the very least, unethical.