Complaint / review / scam report
American Express
I had an American Express Gold Card for three years, sp...

Complaint / review text:
I had an American Express Gold Card for three years, spent over $150,000 on the card and was never deliquent. We have been saving up our rewards points to by a flat screen TV and had accumulated 150,000 points. AMEX closed my card and swept my points before I could redeem them. When I called, I was told that derogatory info on my recent credit beurau caused them to close it. I am looking into what this derogatory info could have been because it must be a mistake, but in the meantime I believe they owe me those points. I don't really care to do business with them ever again but stealing someone's points that could've been used anytime seems like it must be illegal, or at the very least, unethical.

Contact information:
Author: Contact with Author

Offender: American Express

Country: USA
Site: www.americanexpress.com

Category: Business & Finance

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