Complaint / review / scam report
Not as we agreed

Complaint / review text:
I went back yo Miway last month and it was agreed my premium was going to be R851 and I was told I'm not going to pay any initiation fee as I was not new to Miway. On the debit order date R851 was debit as we agreed, I was happy, 5 days later R115 was deducted from my account by Miway, I didn't hv funds in my account and now my account is overdrawn. When I called Miway about this, I was told that my installment is R 966. But when I spoke to the consultant in question he was not honest because he even emailed me a contract which clearly states How much my premium is R851. Now that is not fair because I left Miway to another insurance company because they offered me a better premium but I went back to Miway because they offered me another quote which was better than the first one. I'm disappointed!

Contact information:
Author: Contact with Author

Offender: MiWay

Country: South Africa   State: All Country   City: Customer Care

Category: Business & Finance


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