Complaint / review / scam report
Standard Bank
Application Deleted without notifying me

Complaint / review text:
Two weeks ago I contacted the Standard Bank Home loans to apply for a further loan on my existing bond, I did the application online and everything went well, I was asked to email the documents for the application which I did twice, and eventually on the 29th I received an sms confirming the documents were received and the application will be processed further and an evaluator will be send to my house, This morning I called Standard Banks again and the Operator informed me that my application was deleted due an error in capturing and the sales people will contact me to redo the application again, No one from Standard Bank called me about this and If I didn't call them how will I have known that there application was deleted? This is very very poor service from Standard Bank Home loans and I wont recommend their service to anyone I know

Contact information:
Author: Contact with Author

Offender: Standard Bank

Country: South Africa   State: All Country   City: Home Loans Application

Category: Business & Finance


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