Complaint / review text:
Received my Visa statement today with a charge of $99.99 with only the merchant name or transaction description listed above. Since I rarely use that Visa I did not recognize the charge. Tried calling the toll free number listed, does not announce company name only that you have reached member services and hours of operation are 9 A.M. To 8 P.M. Mon-Fri and 9 A.M. To 5 P.M. Saturday. I am unable to contact them during those hours as they interfere with my work hours. Called the bank on my Visa (Bank One/Chase) and was told I cannot dispute the charge since it is for some type of insurance charge. So I cancelled the Visa account.