Complaint / review / scam report
Spur Steak Ranches
Manager seats clients from back of line

Complaint / review text:
Today, I was made to feel very unimportant, as were the 3 other families standing in line to be seated at Tallahassee Spur in Somerset Mall.

During the busy lunch hour period on Sunday, 24 August 2014, my family and me decided to stop the hunger pains created by month end shopping, by having a quick lunch at Tallahassee Spur.

Standing in queue, waiting to be seated, we were greeted by the manager, Mr Rudi Louw, who asked how many people to be seated, we answered three, he then walked past us to the back of the queue and seated a table of two people, on a table for four. To my indignation, these two people were in the queue, three families behind us.

When Rudi came back to the door after seating the two people, I asked why those people could be seated before any of the other people who was in line before them. His answer: "I made a mistake." When my wife then turned around and told us to go, he then ran after us to pester us to come back. Creating an embarrassing scene in a busy mall.

If my money is not good enough for Spur Steak Ranches, I'll spend my money elsewhere. Seems they are not as family friendly as the Family Restaurant appears to be...

Contact information:
Author: Contact with Author

Offender: Spur Steak Ranches

Country: South Africa   State: All Country   City: Tallahassee Spur, Somers...

Category: Cafes, Bars, Restaurants


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