Complaint / review text:
Asked before paying if they had catfish. Was told they did. Paid. I'm told the fish is a fried whiting. I say I'd ask if they had catfish and was told yes. Started to get my money back. The assistant manager offered to fry catfish for me. The fish never showed up, and the whiting fish became catfish when I stood around waiting.
I thanked the manager for frying my cat fish as I left. He said no problem. I then said too bad nobody did it.
Poor management. Don't tell a customer you are going to do something and then NOT follow through. Won't go back and waste money at the Hermitage, TN eatery.