Complaint / review text:
Wednesday October 29th, 2014, we had karaoke like we normally do. I am there every Wednesday.
I complain to the manager on duty for stopping karaoke earlier. Manager
Did it for good reason but what my complaint is about as bad customer service from Kelly and Darren. Kelly said she hopes I never come back to Applebees when I go every wednesday.
Darren argued with me when I kindly explain to him customer rights. Unfortunately the professional manager let them do it and did not counsel them. My phone number is 805 354 8119 please give me a call soon