Complaint / review / scam report
Tortuga Bar & Grill
Over Billing

Complaint / review text:
On Monday night, December 15th 2014, my friends and I went to Tortuga Bar & Grill for a fun night out. At the end of the night we asked for the bill from our waiter, who kindly ran around all night for us and once we got our bill, we had noticed we were drastically short on payment. We had gone over the bill with everyone again, checking every detail of the bill. After long calculations we came to the conclusion that they had over charged on many drink orders...

The waiter was adamant that his calculations were correct but they were not, because from previous occasions they had done the same. On that occasion, 1 Black Label Draught costs R25 each, my friend and I had ordered 2 Draughts, which theoretically costs R50, they had charged us R54.

So this time we ensured we had kept track of what we had ordered. A bill that should have been - R1200 was charged at R1450. Additionally the manager was extremely rude when we tried to resolve the problem.

I would not recommend that anybody goes to this bar ever.

Contact information:
Author: Contact with Author

Offender: Tortuga Bar & Grill

Country: South Africa   State: All Country   City: Moreleta Park

Category: Cafes, Bars, Restaurants


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