Complaint / review / scam report
Spur Steak Ranches
Unaceptable level of service

Complaint / review text:
Hi today I took my wife and mother in law for a meal, firstly we sat down after being to to a table by Joe one of the managers we asked for a baby chair it never came we had to ask the waiter twice for one, next we finish our drinks we where not offerd any more so I call the waiter for drinks the starters
came and where fine but then there where no drinks again or waiter after a few minutes I was getting really agrivated another waiter saw this and came and took a order for drinks, the same time our main course arrived and my wife's food was not good the natchoes where ice cold and had not been baked as they normally are before the salad is put on, now the manager appears when I tell the waiter and says it's salad so it is right being cold I told him what I thought about the service and how poor it was of him as management to tell us what's right as your customers are always right, anyway my wife ate her cold food I put my good meal in a take away as I was to enraged to eat my meal and we paid and, left this was a really unpleasant experiance and a waste of Money its like they where doing us a favor allowing us to eat there, remember you get judged on how you treat customers

Contact information:
Author: Contact with Author


Offender: Spur Steak Ranches

Country: South Africa   State: All Country   City: Nelspruit Riverside Mall

Category: Cafes, Bars, Restaurants

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