Complaint / review / scam report
Surfside Restaurant
Atrocious service

Complaint / review text:
Experienced the worst customer service at Surfside Restaurant at Strand Pavillion. From the word go the service was extremely slow. The restaurant was not full more open tables than seated. Waiting time for drinks 30 minutes. When the food came half order was served and we had to wait for the other food. We were a big table but no other waiters helped our server and he was struggling between tables. After many complaints and requests to see the manager no one came to the table. Went to the kitchen to speak to manager and response was "What do you want me to do?" I do not recommend this restaurant to any one.

Contact information:
Author: Contact with Author

Offender: Surfside Restaurant

Country: South Africa   State: All Country   City: Strand Pavillion

Category: Cafes, Bars, Restaurants


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