Complaint / review text:
I ordered my food 19:21 p. M last nite 25.02.2015 at century city KFC, and we ended up being a bunch of people waiting for our orders, the lady which was giving out food named Cleo took so long as one lady decided to get her money back as she ordered wings at 19:00 and it was already 19:45, people started shouting and manager "African coloured Lady" came and asked who wants their money to be refunded I found that very disturbing and there was a period where they never handed orders for 15 minutes, I got my order at 20:05 pm which I find very pathetic and also the manager was not helping at all. 3 other individuals returned their orders as it was wrong. My family only got to eat at 21:00 p. M which anyone can agree it is too late to have supper at that time. I feel the service is extremely poor especially in this branch and this is not the first time I experience this kind of service.