Complaint / review text:
18/May/2015.5pm. Sbarro, Ayala, Cebu Philippines.
My wife was ordering a meal for our family while I was seated in view of behind the counter.
The little boy taking her order squatted down and made faces and rude gestures to other staff members about my wife. The little boy was not aware of me in view.
The staff laughed and thought making fun of a valuable customer was a treat.
Looks like this is normal for your company as when I requested the manager he was hiding behind the door and the staff told me the manager was in the CR. That is what your staff call the kitchen in that store.
Sbarro treat their customers with total contempt and employ children to run and work in stores. Must be cheap labour for a cheap company.
The fun part of the exchange is that I was texting at the time and was able to to film the best part of your insult.
I am now going to post the vid on Facebook and U Tube for all to see on my public address.
Good luck with the fallout as I have just received 28 replies and likes in 45minutes.
I feel sorry for you NOT