Complaint / review text:
Slow to get seated. Plenty of waitresses but not waiting on customers.
Manager busy talking to man at counter not ringing up people trying to pay bill. You probably could've walked out without paying and they wouldn't have even known until after you were long gone! Other customers were having to ask to be waited on. We weren't going to wait any longer we left.
Cleanliness was apparently not a concern. Several dirty tables continually bypassed by staff. They were not that busy for 6 pm. This Jackson Michigan restaurant continues to dissappoint.
We will not be back. Have been to other steaknshakes that have been wonderful and the food excellent.
What a shame and disgrace this restaurant is. Corporate needs to look into this appalling continual situation!