Complaint / review text:
I purchased gift certificates from a local television station for The Pita Hut, Bardstown Road, Louisville, KY. This restaurant refused to accept my unexpired gift certificates.
I don't understand why a restaurant would enter into an agreement with the television station to offer gift certificates and then not accept them. I'm sure a lot of gift certificates are sold since they are at a discounted price, but I would think the restaurant would be aware of that before entering into a agreement to have the gift certificates sold for their establishment.
I had never been to this restaurant and went out of my way to visit it. If I find a restaurant I like I don't mind going out of my way. They definitely lost a future customer.
In the meantime, I'm trying to get a refund that I haven't seen yet. Great customer service.