Complaint / review text:
I took my high school athletic team after our competition in Lawrenceburg, TN, to the local Wendy's. I specified my burger to be with lettuce tomato and cheese.
When they gave me my food, it was a burger with everything. When I took it back they fixed another the same way. After the third burger I asked for my money back and the manager laughed at me. I have been a loyal Wendy's customer for 35 years but I will not go again.
Never take food back unless you can watch it prepared or you will eat food off the floor or with spit or something on it! I complained to the Wendy's online twice and never got an answer.
I even identified the manager for them and they never acknowledged my complaint at all. Goodbye forever, Wendy!!