Complaint / review text:
Dear Sir / Mam,
i visited KFC SOL restaurant, Madrid, Spain on 18th Jan, 2013 around 3:00PM and had a bill of EURO 14.10 to pay. I offered my Visa Credit Card (Citi bank) and the executive there swiped the card twice. She said the reciet from the machine is not coming and the payment could not be processed. So i had to pay cash for the above amount.
But when i recieved my Credit Card statement, to my surprise the same amount has been deducted and charged to credit card 2 times, on top of that i had paid cash. It means KFC SOL has charged 3 times from me for a single bill.
I REQUEST KFC to reverse my payments (Credit Card transaction of 2 times)
- First transaction was in Euro (amount 14.10) and Second transaction was in INR (India currency) of INR 1061.58 (Transaction Reference number in my Credit Card statement for these both are same, that is: 74509 463018
new delhi, india