Complaint / review text:
This evening we went out to grab two family size sandwiches from togos one pastrami and 1 ham and cheese instead they gave me one family size ham n cheese and one large Pastrami to correct the order they gave me a partial family size bread and told me equals out to a family sized sandwich. I asked them to give me my money back and they said they don't give back refunds on sandwiches. So I asked him to make me another one and they took the other meat from the partial sandwich and tried to put it on my new sandwich. That was already cold and mixed with all the condiments on it. They weren't willing to make my family a fresh sandwich. I don't complain much but I really think this is poor customer service so I'll never eat at togos on McKee Road in San Jose California. Thank you Togos for picking out real good workers!!!