Complaint / review / scam report
Bankers Life and Casualty Company
Terrible Hiring Practices

Complaint / review text:
So essentially I went through what everyone else did. I went through the shady interviewing process and read all the terrible reviews online. I still decided to go for it however as I was unemployed with nothing to lose. And heck everybody wines about sales jobs anyways.

But essentially it's churn and burn. They hire new agents CONSTANTLY. Because they know most quit. So rather than modify their business model it's more cost effective to hire more phone fodder.

So right off the bat they throw you on the phone after some pretty decent training videos. This is fine. If you can't phone solicit you can't sell insurance. However it goes without saying that the phone script is utterly terrible, And the leads you get are non responders from 4 years ago. I set two appointments from these which promptly fell through.

Eventually you actually do get some decent leads. And I did a good job setting appointments with these. However after I ran out of those leads in the middle of the week it was back to the non responders.

Now it wouldn't have been too bad if I was given the basic freedom to "run my business" as they call it. I had a bunch of hot leads with no numbers but and address. I wanted to door knock them. However the manager insisted "this is office time, You can door knock later if you have no appointments." Well I would rather actually have appointments later. I am paid on commission after all. So wasting my time on the non responders doesn't help me put food on the table.

Then the managers would insist making the appointment at all costs. Meaning pressuring people that really don't want anything to do with you. Nearly half of all the appointments end up with the agent's getting porched. To which the managers would tell you to "qualify your appointments better" But it doesn't matter how much you qualify if you have to make the appointment at any cost. To this they would encourage you to double book your appointments. This way if one fell through you would have a back up. Now however you end up rescheduling a good deal of appointments when you can't make two at the same time. Which is not a great start with your client.

We also Only marketed whole life. Bankers does offer term, and we aren't told we can only sell whole life. However it's implied within the atmosphere. This results in us losing potential sales to clients that would be better put in a term. Not to mention could be harmful to the client if whole life wasn't for them.

The training sucked. They will consistently tell you it's top rated. But essentially you go from training videos to driving two hours away for a group seminar three days in a row (Where they show the same videos). Which of course doesn't actually cover any product knowledge. After all of this you are expected to do homework. Which is fine, after all you have to learn about the product. However this has to be done on your own time. So after being in the office from 9-5 you have to spend what little free time you have watching... More videos. And to top this off I was scolded by my manager because the kid who got hired in the same time as me was setting more appointments because he was door knocking after work. Well sorry I literally have no time to do that. I have an actual life.

No real room to move up. They will tell you that you can go as far as you want. However they expect you to hit certain numbers before you can get sponsored for your series 6 license. Compare this with NY Life that wants to sponsor you right away because that's HOW you hit those numbers.

However it's not all bad. The atmosphere was great. I loved the people. We all bullshitted around. The actual branch manager who we rarely seen often paid to take everyone out to lunch. And he held a bunch of events. And in that respect I was sad to go. I don't think the managers, or the people had any ill intentions. However the way they run the office leads to people working their off to produce nothing.

Contact information:
Author: Contact with Author

Offender: Bankers Life and Casualty Company

   State: Michigan   City: Mount Morris
Address: 600 West Chicago Ave
Phone: 18002319150, 3123966000

Category: Career & Work


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