Complaint / review text:
As a former employee for pp, I will be honest and say we are not trained to pierce and know nothing about jewelry because most management is too lazy to take the time to train. Company forces us to enforce customers buying gold or our hideous diamond collection and getting pierced with gold although you're not supposed to.
And we're also forced to sale you warranties that don't really cover anything but the companies.
I left because I refuse to violate my morals and lie to customers which did not meet "company standards". And it's true that the majority of the jewelry is fake, it's pretty much like shopping at Claire's but a tad fancier but we lie and say we have the same thing as zales because we're owned by the same company.