Complaint / review text:
My previous review submittal was deleted while I was typing? As you can now see I am a senior citizen and not really computer literate. I pushed the premium button on the Checkmate search page without realizing that the small print had an entry for an additional $19.99 charge. After a few more tries I was told by a friend that every time I pushed the premium button asking for additional information there would be an additional charge. The information that they reported on the standard account search was incomplete and some information was erroneous which is the reason why I pushed the premium button. My best advice to seniors or anyone with poor vision is not to subscribe to the Instant Checkmate service. I did cancel as soon as I realized my mistake. I have also been advised that there are more reputable companies available that will provide accurate information for less than half of what Instant Checkmate has to offer.