Complaint / review text:
On December 26th, 2008 I went to Major World to purchase a car that I saw listed on their website for $3995. When I arrived I asked the salesman to see the car advertised. Of course he states the cars were no longer available, that they had been sold. After a little debating the salesmen states he could get me a car loan. I explained that I didn’t want a car loan. He explained that he would get me a good deal. I ended up purchasing a 2005 Chevy Trailblazer with 57k miles.
The next morning I noticed the car had some damage to it and the check oil light was on. I called the sales guy Phil who told me to bring the car down on Friday Jan 2,2009. During the week I tried to subscribe to OnStar, but was unable to. OnStar advised that there was a mechanical issue and it needed to be serviced. Also during this week the CD player stopped working. So on Friday the 2nd, I brought the car back down to Major World and was directed to take the car to the service dept. At service I was told by the service manager Pierre that they would repair the CD player, the damage to the front end and that the car had already had an oil change the light just needed to be reset.
As for OnStar, they were not liable if I wanted to fix it that would cost me $258.00. I explained that I purchased the car with OnStar and that I should not be responsible for paying for it. Fast forward to Saturday January 10th, 2009. I prepare to drop the car off and was told by, the general manager, that they are not fixing the problems with the OnStar and the body work. As of today the engine is now malfunctioning. The OnStar does not work and they never changed the oil. The only thing that has happened is the CD player was replaced.
Consequence: not able to use OnStar, engine malfunctioning